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Delivery Fees Table

1.1 Guaranteed Delivery

If you do not get your parcel we will refund you or attempt to re-send it. All parcels are sent with tracking numbers and we’ll update you as it proceeds. We ship locally from our factory in Muldersdrift, Gauteng.

1.2 Free Delivery

If we think we can fit your order into a small courier sleeve, and your order is over R399 – it’s free*!

* This offer may not be combined with other specials, deals or offers and is only available to national main centres. As the definition of national main centres is predefined by our courier as a list of postal codes, to see if your order qualifies, add items to the cart and proceed to checkout.

1.3 Delivery Fees Table

Local Metro JohannesburgProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 2 – 4 Business days69*
Small24-48 hours + 2 – 4 Business days69*
Medium< 48 hours + 2 – 4 Business days98
Large< 48 hours + 2 – 4 Business days98
Extra-Large< 48 hours + 2 – 4 Business days151
National Main CentersProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 3 – 5 Business days99*
Small24-48 hours + 3 – 5 Business days99
Medium< 48 hours + 3 – 5 Business days102
Large< 48 hours + 3 – 5 Business days154
Extra-Large< 48 hours + 3 – 5 Business days248
Regional (Outlying areas)Processing time + Delivery TimeCost
Parcel Package size:  
Small (Courier Sleeve)24-48 hours + 3 – 7 Business days131
Small24-48 hours + 3 – 7 Business days135
Medium< 48 hours + 3 – 7 Business days145
Large< 48 hours + 3 – 7 Business days173
Extra-Large< 48 hours + 3 – 7 Business days394

* Small Courier Sleeve: We use a standard courier sleeve, but sometimes our system thinks your item won’t fit. We reserve the right to charge delivery in that case.

We attempt to charge the most realistic prices for delivery. We have sourced quotes from 3 courier companies to provide you with the fastest delivery time. We’ve averaged the best of 3 quotes and this is the amount we charge you.

The best way to check your actual delivery charges is to add items to your cart and proceed to checkout. Delivery methods and rates are based on the volumetric-weight of your cart contents and delivery location.

Note: Your final shipping cost will be calculated during the checkout procedure, this amount is not final we reserve the right to change these, but we do our best not to.

100% Secure Checkout

MasterCard / Visa / EFT

Delivery to South Africa

100% Guarenteed

Easy 14 days returns

Peace of mind

The Real DogOnline
DogOnline is an exclusive South African online pet store since 2008. The DogOnline pet store has manufactured and designs products for our own product line. We test and review each item so your fur child loves it. This online pet shop is your one stop for quality pet clothes, dog beds and grooming products.
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