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3 Step Foam Pet Staircase

R999

-23%
  • Foam steps covered in blue denim
  • Making getting up or down much easier for your pet
  • Each step is 15 cm high and 45 cm across
Customer Reviews
5.0 Based on 1 Reviews
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Filter Reviews:
LM
13/09/2020
Liza M.
ZA ZA
3 step foam pet staircase - expertly crafted

Doggies still learning to use the staircase properly. Great product. Very durable.

22/10/2020
DogOnline

Wonderful to hear 😁

If your pet is having trouble climbing onto or getting off furniture, or if you are nervous of your pet jumping from too high a surface, these steps are for you! We have designed these steps to be appropriate for various pet heights and weights.  Constructed from dense foam and covered in durable denim and lightweight for easy moving. Each step is 15 cm high and 45 cm across.

Editor’s honest opinion (by Paul)

This is such a life saver for our older little pooch. They still love to jump up on the sofa but he can’t jump on anymore. To avoid injury when we aren’t nearby, this provides firm paw support to climb to new heights (or old heights, but usually the same heights)

Overall Rating: 4.5/5
There’s nothing to it, simple steps to get your pet up to the bed or couch.

Durability: 4/5
The foam is a quality high density, but of course larger dogs will still compress the steps more. If you have a larger dog, plastic steps might suit you better.

Price: 4/5
Perfect for the purpose and made from very high quality foam and denim, it’s not cheap, but then the quality is there.

1.1 Guaranteed Delivery

If you do not get your parcel we will refund you or attempt to re-send it. All parcels are sent with tracking numbers and we’ll update you as it proceeds. We ship locally from our factory in Muldersdrift, Gauteng.

1.2 Free Delivery

If we think we can fit your order into a small courier sleeve, and your order is over R399 – it’s free*!

* This offer may not be combined with other specials, deals or offers and is only available to national main centres. As the definition of national main centres is predefined by our courier as a list of postal codes, to see if your order qualifies, add items to the cart and proceed to checkout.

1.3 Delivery Fees Table

Local Metro JohannesburgProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 2 – 4 Business days79*
Small24-48 hours + 2 – 4 Business days79*
Medium< 48 hours + 2 – 4 Business days98
Large< 48 hours + 2 – 4 Business days98
Extra-Large< 48 hours + 2 – 4 Business days151
National Main CentresProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 3 – 5 Business days99*
Small24-48 hours + 3 – 5 Business days99
Medium< 48 hours + 3 – 5 Business days102
Large< 48 hours + 3 – 5 Business days154
Extra-Large< 48 hours + 3 – 5 Business days248
Regional (Outlying areas)Processing time + Delivery TimeCost
Parcel Package size:  
Small (Courier Sleeve)24-48 hours + 3 – 7 Business days131
Small24-48 hours + 3 – 7 Business days135
Medium< 48 hours + 3 – 7 Business days145
Large< 48 hours + 3 – 7 Business days173
Extra-Large< 48 hours + 3 – 7 Business days394
For any pet food orders delivery can only be made in the greater Johannesburg areas and delivery quotations will be calculated based on the combined weight and volume.

* Small Courier Sleeve: We use a standard courier sleeve, but sometimes our system thinks your item won’t fit. We reserve the right to charge delivery in that case.

We attempt to charge the most realistic prices for delivery. We have sourced quotes from 3 courier companies to provide you with the fastest delivery time. We’ve averaged the best of 3 quotes and this is the amount we charge you.

The best way to check your actual delivery charges is to add items to your cart and proceed to checkout. Delivery methods and rates are based on the volumetric-weight of your cart contents and delivery location.

Note: Your final shipping cost will be calculated during the checkout procedure, this amount is not final we reserve the right to change these, but we do our best not to.



Returns & Refund Policy

4.1 Non-defective returns ( e.g. ‘It doesn’t fit’ )

If you (for example):

  • received an Item that doesn’t fit (even after you measured),
  • had a change of heart about your purchase

If the product that you have bought is not defective and is exactly as described but you have changed your mind (Or it doesn’t fit), please contact us. Non-defective returns are accepted up to 14 days from delivery. Here are the steps we will take:

  1. Please contact us.
  2. Upon getting the necessary details from you, our courier will be dispatched to collect from your pre-arranged address.
  3. When the item(s) arrives at our factory, the parcel will be inspected. All item(s) must be in the original packaging, with the tags attached to it.
  4. If the item(s) is still in acceptable condition (this determination is at our sole discretion, and please remember it must be unworn, in the original packaging and with all the tags still attached), we issue a credit note to your ‘DogOnline.co.za wallet’ (i.e. store credit) equal to the value of the purchased items, excluding the return costs.
    • Your ‘DogOnline.co.za wallet’ balance is automatically applied towards your next purchase. If you didn’t create an account at checkout you’ll need to create one so we can credit you.
    • Store credit can be used to order anything on our website. To check your wallet balance login to your account area and go to the “My Wallet” area. DogOnline.co.za wallet credit is not transferable for cash.
    • If you have a ‘change of heart’ and change your mind within 7 days of delivery you have the right to a refund of the purchase price, however you will be charged return shipping.

4.2 Defective returns ( e.g. ‘It broke’ )

If you receive (for example):

  • the wrong product (not what you ordered),
  • a faulty product; it does not work in the way intended as described,
  • items damaged in the mail,
  • late shipment (see clause 4),

Defective returns are accepted until 6 months from delivery. Please note: If the item damage is deliberate, negligent or by accident, you will not be entitled to any reimbursement but instead be liable for the costs incurred in having such product returned to Dog On Line (PTY) LTD. and then redelivered to you. Here is how our returns process works:

  1. Please contact us.
  2. Upon getting the necessary details from you, our courier will be dispatched to collect from your pre-arranged address.
  3. When the item(s) arrives at our factory, they will be inspected to see if they are defective.
    • If the item damage is deliberate, negligent or by accident, we will communicate this with you. However we are no under obligation to continue the return process. We may try to offer alternative repair options, but make no guarantees.
  4. If there is genuine fault found with the item(s) (this determination is at our sole discretion), we issue a credit note to your ‘DogOnline.co.za wallet’ (i.e. store credit) equal to the value of the purchased items, excluding return shipping costs.
    • Your ‘DogOnline.co.za wallet’ balance is automatically applied towards your next purchase. If you didn’t create an account at checkout you’ll need to create one so we can credit you.
    • Store credit can be used to order anything on our website. To check your wallet balance login to your account area and go to the “My Wallet” area. DogOnline.co.za wallet credit is not transferable for cash.
    • You do have the right to a cash refund of the purchase price, however you will be charged return shipping.

We started making custom order beds in 2008.

With a small website, a dedicated director and family for support, we’ve migrated to several shopping platforms and this flavour was launched in 2018. Our catalogue might not be as big as some get-a-lot retailers, but our stuff is made (or sourced) with love.

Designed to be versatile

Personally, we try and test every item on this site. We hope these reviews give you an honest opinion about how we (or our furry kids) found the product.