I purchased my 9-week old puppy’s life jacket on Tuesday morning, and it was delivered at my door the next morning. Being in a so called “outlying area” this is no mean feat, and i would like to thank the team at DogOnline and The Courier Guy for their efficiency. More importantly, Cooper was wearing her life jacket when she fell into the swimming pool this morning and i am happy to report that she floated comfortably (albeit very frightened) until i could help her out. The jacket is comfortable, easy to put on, and impossible to get out of. And it’s buoyancy is top notch, even with a hysterical puppy inside. Thank you, DogOnline.
M
18/02/2019
Margherita .
Rocky our Boerboel loves it
We are so happy with the life jacket , Thank you! Rocky our Boerboel of 10th mnth just loves swimming now.
Hi Margherita, I'm so happy to hear about your Boerboel's improved health as well! Regards, Paul.
ED
12/02/2020
Estelle D.
ZA
Dog Life Jacket
Hello, the sizing is very strange! I bought the XSmall but it was very tight and I followed your size guidance. I then purchased the Small which looks like an XLarge next to the XSmall. I am not sure if there was a mistake when they sized it. The Small fits as I can tighten it around his girdle. Will it be possible to return the Xsmall please. The concept is great and I love the handle on their backs. Great product!! Can definitely recommend especially for families who love yachts and boats!!
Hi Estelle, Thanks so much for your review. I'm not sure if you meant to contact us or leave a review, but I have emailed you my direct email to sort out any returns.
Purposefully designed life jacket to aid your pet with flotation in water. Features bright florescent material and reflective strips. Has a sturdy handle to assist your pet with getting in or out of the water. Easy fit with Velcro and re-sizeable webbing under-straps, and adjustable girth size. Quick releases on neck and body. Read our Don’t all dogs know how to swim? blog post.
Important: Test your product in a safe environment prior to use. Flotation material can be adjusted to be suitable for your pet’s weight so kindly inform us of all relevant details (weight and girth) for a correct fit when placing an order. Please keep the size of your pet in mind when selecting a product. Make sure that it will be a comfortable fit for your pet. If in doubt as to which size is best for your pet or if you have any questions please feel free to email your comments and questions. The contact-us section is monitored by our in-house dog trainers with years of experience to give you expert advice.
EDITOR’S HONEST OPINION – BY Paul
I’m not supposed to say this is the best life jacket out there. But our dogs can say whatever they like.
Overall Woof Rating: An exceptionally designed floatation device.
Durability: Tough ripstop is certainly strong and the top handle can support our dog’s weight without concern.
Price: If you want the best.
How do I measure my dog?
It is essential that this garment fits your pet properly. Ensure you monitor the body temperature of your pet as over-heating can happen quickly and be extremely dangerous to your pet’s health.
Length: Measure from the base of the tail along the spine. Run the measuring tape along the spine and finish between the shoulder blades at the base of the neck. The length of the life jacket must be 5-12cm shorter than the measured length to ensure the safest fit for your dog. Do not cover your dog’s tail base as this is his swimming rudder.
Girth: This is the widest point around the dog’s chest. It should be just behind the leg around his chest and over his back.
Size
Girth (cm)
Length (cm)
Max Weight (kg)
XX-Small
30 – 35
14
2
X-Small
35 – 40
21
4
Small
45 – 51
29
8
Medium
57 – 67
39
10
Medium Large
67 – 75
45
15
Large
75 – 87
51
28
X-Large
105 – 117
84
55
IMPORTANT: Please keep the size of your pet in mind when selecting a product. Make sure that it will be a comfortable fit for your pet. If in doubt as to which size is best for your pet or if you have any questions please feel free to post your comments and questions on the QnA tab. The comments section is monitored by our in-house dog trainers with years of experience to give you expert advice.
1.1 Guaranteed Delivery
If you do not get your parcel we will refund you or attempt to re-send it. All parcels are sent with tracking numbers and we’ll update you as it proceeds. We ship locally from our factory in Muldersdrift, Gauteng.
1.2 Free Delivery
If we think we can fit your order into a small courier sleeve, and your order is over R399 – it’s free*!
* This offer may not be combined with other specials, deals or offers and is only available to national main centres. As the definition of national main centres is predefined by our courier as a list of postal codes, to see if your order qualifies, add items to the cart and proceed to checkout.
1.3 Delivery Fees Table
Local Metro Johannesburg
Processing time + Delivery Time
Cost
Parcel Package size:
Small* (Courier Sleeve)
24-48 hours + 2 – 4 Business days
69*
Small
24-48 hours + 2 – 4 Business days
69*
Medium
< 48 hours + 2 – 4 Business days
98
Large
< 48 hours + 2 – 4 Business days
98
Extra-Large
< 48 hours + 2 – 4 Business days
151
National Main Centers
Processing time + Delivery Time
Cost
Parcel Package size:
Small* (Courier Sleeve)
24-48 hours + 3 – 5 Business days
99*
Small
24-48 hours + 3 – 5 Business days
99
Medium
< 48 hours + 3 – 5 Business days
102
Large
< 48 hours + 3 – 5 Business days
154
Extra-Large
< 48 hours + 3 – 5 Business days
248
Regional (Outlying areas)
Processing time + Delivery Time
Cost
Parcel Package size:
Small (Courier Sleeve)
24-48 hours + 3 – 7 Business days
131
Small
24-48 hours + 3 – 7 Business days
135
Medium
< 48 hours + 3 – 7 Business days
145
Large
< 48 hours + 3 – 7 Business days
173
Extra-Large
< 48 hours + 3 – 7 Business days
394
For any pet food orders delivery can only be made in the greater Johannesburg areas and delivery quotations will be calculated based on the combined weight and volume.
* Small Courier Sleeve: We use a standard courier sleeve, but sometimes our system thinks your item won’t fit. We reserve the right to charge delivery in that case.
We attempt to charge the most realistic prices for delivery. We have sourced quotes from 3 courier companies to provide you with the fastest delivery time. We’ve averaged the best of 3 quotes and this is the amount we charge you.
The best way to check your actual delivery charges is to add items to your cart and proceed to checkout. Delivery methods and rates are based on the volumetric-weight of your cart contents and delivery location.
Note: Your final shipping cost will be calculated during the checkout procedure, this amount is not final we reserve the right to change these, but we do our best not to.
Returns & Refund Policy
If you receive:
the wrong product (not what you ordered),
an incorrectly sized product, (not the size according to our specifications),
a faulty product; it does not work in the way intended as described,
items damaged in the mail,
late shipment (see clause 4),
Defective returns are accepted until 14 days from purchase. Please note: If the product is not found to be defective, you will not be entitled to any reimbursement but instead be liable for the costs incurred in having such product returned to DogOnline and then redelivered to you. Here is how our returns process works:
Upon getting the necessary details from you, our courier will be dispatched to collect from your pre-arranged address.
When the items arrive at our factory, they will be inspected to see if they are
Finally, if there is genuine fault found with the items (this determination is at our sole discretion), we will issue you a voucher code equal to the value of the received items. The voucher code (No cash refunds) can be used to order anything on our site.
4.2 Non-defective returns – 14 Day Policy
If the product that you have bought is not defective and is exactly as described but you have changed your mind or are not satisfied with the product, please contact us. Non-defective returns are accepted until 14 days from purchase. Here are the steps we will take:
Upon finalising your query, our courier will be dispatched to collect the item(s) from your pre-arranged address.
When the items arrive at our factory, they will be inspected,
If the item(s) is still in acceptable condition, we will issue a voucher code (No cash refunds) to the value of the received items (excluding shipping costs). The voucher code can be used to order anything on our site.
We started making custom order beds in 2008.
With a small website, a dedicated director and family for support, we’ve migrated to several shopping platforms and this flavour was launched in 2018. Our catalogue might not be as big as some get-a-lot retailers, but our stuff is made (or sourced) with love.
Designed to be versatile
Personally, we try and test every item on this site. We hope these reviews give you an honest opinion about how we (or our furry kids) found the product.
