Playing – Mousee the Catnip Carry Critter

R139

This cute soft catnip mouse has a specially crinkly body that makes interesting sounds and adds to the fun. The hooked tail adds a quirk to the usual batting and also makes it easier to carry. It is also filled with catnip that cats find irresistible and is sure to keep your cats attention and interest. Features: hooked tail makes batting fun filled with irresistible catnip crinkly body makes it more interesting If you have any questions please feel free to give us a call or email. We are always available to help you in any way we can.

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This cute soft catnip mouse has a specially crinkly body that makes interesting sounds and adds to the fun. The hooked tail adds a quirk to the usual batting and also makes it easier to carry. It is also filled with catnip that cats find irresistible and is sure to keep your cats attention and interest. Features: hooked tail makes batting fun filled with irresistible catnip crinkly body makes it more interesting If you have any questions please feel free to give us a call or email. We are always available to help you in any way we can.

1.1 Guaranteed Delivery

If you do not get your parcel we will refund you or attempt to re-send it. All parcels are sent with tracking numbers and we’ll update you as it proceeds. We ship locally from our factory in Muldersdrift, Gauteng.

1.2 Free Delivery

If we think we can fit your order into a small courier sleeve, and your order is over R399 – it’s free*!

* This offer may not be combined with other specials, deals or offers and is only available to national main centres. As the definition of national main centres is predefined by our courier as a list of postal codes, to see if your order qualifies, add items to the cart and proceed to checkout.

1.3 Delivery Fees Table

Local Metro JohannesburgProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 2 – 4 Business days79*
Small24-48 hours + 2 – 4 Business days79*
Medium< 48 hours + 2 – 4 Business days98
Large< 48 hours + 2 – 4 Business days98
Extra-Large< 48 hours + 2 – 4 Business days151
National Main CentresProcessing time + Delivery TimeCost
Parcel Package size:  
Small* (Courier Sleeve)24-48 hours + 3 – 5 Business days99*
Small24-48 hours + 3 – 5 Business days99
Medium< 48 hours + 3 – 5 Business days102
Large< 48 hours + 3 – 5 Business days154
Extra-Large< 48 hours + 3 – 5 Business days248
Regional (Outlying areas)Processing time + Delivery TimeCost
Parcel Package size:  
Small (Courier Sleeve)24-48 hours + 3 – 7 Business days131
Small24-48 hours + 3 – 7 Business days135
Medium< 48 hours + 3 – 7 Business days145
Large< 48 hours + 3 – 7 Business days173
Extra-Large< 48 hours + 3 – 7 Business days394
For any pet food orders delivery can only be made in the greater Johannesburg areas and delivery quotations will be calculated based on the combined weight and volume.

* Small Courier Sleeve: We use a standard courier sleeve, but sometimes our system thinks your item won’t fit. We reserve the right to charge delivery in that case.

We attempt to charge the most realistic prices for delivery. We have sourced quotes from 3 courier companies to provide you with the fastest delivery time. We’ve averaged the best of 3 quotes and this is the amount we charge you.

The best way to check your actual delivery charges is to add items to your cart and proceed to checkout. Delivery methods and rates are based on the volumetric-weight of your cart contents and delivery location.

Note: Your final shipping cost will be calculated during the checkout procedure, this amount is not final we reserve the right to change these, but we do our best not to.



Returns & Refund Policy

4.1 Non-defective returns ( e.g. ‘It doesn’t fit’ )

If you (for example):

  • received an Item that doesn’t fit (even after you measured),
  • had a change of heart about your purchase

If the product that you have bought is not defective and is exactly as described but you have changed your mind (Or it doesn’t fit), please contact us. Non-defective returns are accepted up to 14 days from delivery. Here are the steps we will take:

  1. Please contact us.
  2. Upon getting the necessary details from you, our courier will be dispatched to collect from your pre-arranged address.
  3. When the item(s) arrives at our factory, the parcel will be inspected. All item(s) must be in the original packaging, with the tags attached to it.
  4. If the item(s) is still in acceptable condition (this determination is at our sole discretion, and please remember it must be unworn, in the original packaging and with all the tags still attached), we issue a credit note to your ‘DogOnline.co.za wallet’ (i.e. store credit) equal to the value of the purchased items, excluding the return costs.
    • Your ‘DogOnline.co.za wallet’ balance is automatically applied towards your next purchase. If you didn’t create an account at checkout you’ll need to create one so we can credit you.
    • Store credit can be used to order anything on our website. To check your wallet balance login to your account area and go to the “My Wallet” area. DogOnline.co.za wallet credit is not transferable for cash.
    • If you have a ‘change of heart’ and change your mind within 7 days of delivery you have the right to a refund of the purchase price, however you will be charged return shipping.

4.2 Defective returns ( e.g. ‘It broke’ )

If you receive (for example):

  • the wrong product (not what you ordered),
  • a faulty product; it does not work in the way intended as described,
  • items damaged in the mail,
  • late shipment (see clause 4),

Defective returns are accepted until 6 months from delivery. Please note: If the item damage is deliberate, negligent or by accident, you will not be entitled to any reimbursement but instead be liable for the costs incurred in having such product returned to Dog On Line (PTY) LTD. and then redelivered to you. Here is how our returns process works:

  1. Please contact us.
  2. Upon getting the necessary details from you, our courier will be dispatched to collect from your pre-arranged address.
  3. When the item(s) arrives at our factory, they will be inspected to see if they are defective.
    • If the item damage is deliberate, negligent or by accident, we will communicate this with you. However we are no under obligation to continue the return process. We may try to offer alternative repair options, but make no guarantees.
  4. If there is genuine fault found with the item(s) (this determination is at our sole discretion), we issue a credit note to your ‘DogOnline.co.za wallet’ (i.e. store credit) equal to the value of the purchased items, excluding return shipping costs.
    • Your ‘DogOnline.co.za wallet’ balance is automatically applied towards your next purchase. If you didn’t create an account at checkout you’ll need to create one so we can credit you.
    • Store credit can be used to order anything on our website. To check your wallet balance login to your account area and go to the “My Wallet” area. DogOnline.co.za wallet credit is not transferable for cash.
    • You do have the right to a cash refund of the purchase price, however you will be charged return shipping.

We started making custom order beds in 2008.

With a small website, a dedicated director and family for support, we’ve migrated to several shopping platforms and this flavour was launched in 2018. Our catalogue might not be as big as some get-a-lot retailers, but our stuff is made (or sourced) with love.

Designed to be versatile

Personally, we try and test every item on this site. We hope these reviews give you an honest opinion about how we (or our furry kids) found the product.